Support Services

Premier Support Provider

The UK’s Premier “Channel Only” Support Services Provider

Delivered from our service support centre in Leeds, we provide support services for our own solutions, as well as operating accredited UK support for Commvault and Arcserve services.

Operating 24/7/365, with can provide the very best service with our ITIL aligned, multi-vendor service desk, which contains highly skilled staff, as well as comprehensive support documentation and materials for our customers.



Premier Support

ORIIUM can provide different levels of service to suit your support requirements, from fully managed support with a proactive 24/7/365 monitoring and management of infrastructure and desktops with full incident management, to telephone only support services with a highly available support desk driven by SLA-based performance indicators.

All our services are underpinned by ITIL and ORIIUM is ISO27001:2013 (Information Security) accredited. All Support calls are answered by ORIIUM and we do not sub-contract any of our support services to other organisations.

Authorised Support Services

ORIIUM provides dedicated authorised support services for industry leading Data Protection Solutions from Commvault and Arcserve.

Our highly trained and vendor accredited staff have years of experience delivering Commvault and Arcserve services to customer across the UK.

Support Services

Dedicated to providing end users with enhanced UK based expert led Support

Core Infrastructure Support

Microsoft Active Directory

Hyper-V

SQL

vSphere/Horizon

Cisco

Storage

White Label Support Services

Exchange

SharePoint

VMware

Core (LAN & SAN) Networking

HP

Tape Libraries

For more information reagrding our expert led Support Services and how it could be of benefit to your end users, please call us on

0800 021 6555

Who Are ORIIUM?

We are an IT channel cloud services and solutions provider, who works exclusively with channel partners to enable them to provide enterprise class solutions to their end users.

Latest News

ORIIUM Finalists In Small to Med Business of the Year 2017

ORIIUM has been shortlisted as one of the finalists for the Lloyd’s Bank National Business Awards 2017 for ‘Small to medium sized business of the year’. Find out more about the awards here: http://www.nationalbusinessawards.co.uk/the-2017-finalists...

ORIIUM MD wins at Yorkshire Business Leaders Awards

In a night that honoured business leaders from across the county at the Royal Armouries in Leeds, ORIIUM’s dynamic leader who founded the company only 10 years ago this year, was recognised for a 2nd year in a row within the the category of ‘Young Director...

Contact Us

Oriium Consulting Limited
Gemini Grange, Sandbeck Way
Wetherby, LS22 7DN

Tel: 0800 0216555
Email: info@oriium.com