Our Max Service agreement is ideally suited for the medium sized business, including excellent onsite support allowance, telephone and remote console support. Quarterly infrastructure reviews ensure that the network is in optimal condition and any maintanence is planned and booked into the service agreement allowance. All these features combine to create a complete support solution for your business.

The Max service agreement includes:

• Onsite consultant time to be used for review / implementation / consultation and onsite support

• Remote console / telephone support to be used for troubleshooting any part of your IT infrastructure (extended business hours 08.30 - 18.00)

• Bi-annual comprehensive infrastructure review - ensuring all platforms are running optimally

• Quarterly maintenance check - ensuring all platforms have the latest updates and security patches applied

• Backup Notification Alerts Service - ensuring that all scheduled Backup activities have completed successfully and within the allotted time

• Server Error & Performance Monitor Notification Alerts Service - ensuring that the server's performance is maintained and that any reported errors are immediately investigated and resolved

• Unlimited License / Platform / Financial Integration / Infrastructure consultation