Larger enterprises have a different set of IT needs than smaller businesses. Oriium has built a successful business in serving larger enterprises through a highly bespoke range of IT solutions and managed services. We recognise that the “customer experience” and ability to go the extra distance are vital for both winning and retaining clients. For Oriium, forging long term relationships with valued enterprise customers is far more valuable than looking for the highest profit margin or a quick win.
As a business, we recognise both our strengths and limitations. We only engage with enterprise clients where we are certain we can deliver both expert technical competency backed by agreed levels of service expected throughout the relationship. Instead of trying to win every deal through either unrealistic promises or outsourcing overseas to less than capable call centres Oriium believes in engaging with enterprise clients through expertly trained UK based teams and data centre capability managed by our own experts from multiple Tier 3 locations.
Oriium enterprise customers span almost every sector including financial services, healthcare, manufacturing local government, commercial and education. We are proud of these relationships and one of our key endorsements are the references existing clients freely give around our ability to deliver critical projects on time within budget along with long term support as a trusted service provider.